Terms and Conditions

You don't have to stay at Shanti if want to join one of our programs, but still you have made reservation at least 1 - 3 days before due time except Balinese Wedding Package reservation should be done at least 10 days before the due time.

If you decide to rent one of the houses or join one of our programs, you can email us using contact form

For direct call or Fax :
Shanti Natural Panorama View Hotel, Bar and Restaurant
Mrs. Putri Widyan Tari
Tel. 0362 - 7001331 Fax. 0362 - 23120

We will let you know as soon as possible through e-mail, whether the villa of your choice is still available for the period you requested.
If that is the case, we will send you a booking form by fax or regular mail, which should be returned to us (by fax or mail) with your signature.

Please properly read the payment and cancellation conditions further down this page.


After we have received the signed booking form you will promptly receive a confirmation of the reservation c.q. invoice. 50% percent of the total rental costs should be paid or transferred to us receiving our confirmation.
The extra costs of the transfer have to be paid by the client.
After we or the bank has received the full amount, you will receive the final rental agreement as client with the date of final payment should be paid. If the the final payment has not been made before the appropriate deadline, we have the right to cancel the reservation. Money already received as downpayment will not be refunded in this case.


The cancellation conditions are as follows :

  1. Cancellation has to come in writing by the client.
  2. Up until ten days after the reservation has been confirmed cancellation is free.
  3. Between 10 days after the date of confirmation and three weeks before the beginning of the rental period, you will be charged with fifty percent of the full amount.
  4. If the reservation is cancelled less than three weeks before the beginning of the rental period, you will be charged with the full amount.